Mamasan Treehouses & Cabins Hotel, Tulum ** Special offers 2024 **, Top-rated hotel in Tulum ┆ Tophotels.com (2024)

Studio

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Bungalow

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8.2/10

My stay at Mamasan was truly exceptional! The bungalows had a unique and cozy feel, giving the hotel a boutique atmosphere. The staff, particularly Valerie and Juan Carlos, went above and beyond to ensure our needs were met. They provided us with valuable information and were incredibly generous. The location was also fantastic, being situated along the main strip and within easy walking distance of numerous restaurants and bars. I was also impressed by the hotel's commitment to being eco-friendly, using solar power. I can't wait to return!

It was all superb!🌟

9.2/10

my stay at mamasan was everything i hoped for and more. the dome rental had breathtaking views and a cozy atmosphere. the staff was attentive and went above and beyond to ensure a perfect stay. can't wait to go back next time i'm in town.

Noise level was a bit distracting at times.

8.8/10

Unique design. Spacious. Amazing treehouses. Helpful staff. Great natural breakfast. Cool terrace. Perfect location.

All was perfect.

9.6/10

The staff was amazingly helpful, friendly, and kind. Great location in the hotel zone. Delicious food at rooftop restaurant. The room was cozy and comfortable.

Hard to think of anything.

8.4/10

The staff was incredibly friendly and helpful, always going above and beyond to make us feel welcome.We appreciated their attentiveness and the fact that they made us feel at home during our romantic escape. the location of the hotel was perfect for exploring the surrounding area. We were able to easily walk to nearby bars, beach clubs, and restaurants without any issues.

We noticed that not all of the rooms were properly cleaned and there were even instances of water leakage.This was a consistent problem that had not been addressed, despite previous reviews mentioning the same issue.

7.8/10

We had a wonderful time during our romantic escape. the complementary filtered water and cozy bed were a lovely touch. the location was perfect for us, just a short walk to the beach and close to great restaurants. We also enjoyed the quiet and peaceful atmosphere.

Our only complaint was the noise from the busy road nearby, which could be a bit disruptive at times.However, it didn't ruin our overall experience and we would still recommend this place to others looking for a romantic getaway.

9.6/10

The location is perfect, as it is in the center of everything. You'll find yourself just a short walk away from the beach entrance, surrounded by numerous restaurants to choose from. The room is clean and comfortable, with a good mosquito net over the bed and fresh towels and bedding provided daily. The staff is friendly and welcoming, offering personal attention and great hospitality. the hotel has private parking and a security guard for added convenience and safety.

There is no air conditioning in the rooms.

8.6/10

The location couldn't be better, right in front of the Tantra Beach Club and close to other beach clubs and restaurants. The staff is incredibly friendly and helpful, providing lots of great recommendations. The room has a magical bathtub with a view of the treetops and you can sleep under the stars in the geo-dome. The service at breakfast is exceptional.

There were some small ants and a tiny lizard in the room, but that can be expected due to the nature of the room and location.

9.0/10

Located in a lively area between two nightclubs, this hotel is perfect for party-loving backpackers who want to stay close to the beach. The staff is amazing, offering helpful recommendations for restaurants and excursions. The rooms are equipped with both AC and a fan, ensuring a comfortable stay. Breakfast is tasty and the rooftop restaurant and bar is perfect for relaxing after a long day at the beach.

The hotel's location close to lively nightclubs may not be ideal for travelers looking for a peaceful retreat.

9.4/10

I stayed at Mamasan Treehouses for a few days and it was amazing. The staff, especially Carlos, were friendly and helpful throughout our stay. The location is great, with easy access to restaurants and the beach. The Dome rental was unique and the windows provided stunning views and plenty of sunlight. The reflective solar panels kept the room cool during the day, and at night, we could see the stars while lying in bed. The shower had good pressure, and the wooden planks were much nicer than cement. The wifi was excellent and the bed was comfortable. Security on site made us feel safe, and the staff went above and beyond to assist us. Can't wait to go back!

I do recommend this hotel.

9.8/10

8.2/10

We had an amazing stay at the Mamasan Treehouses & Cabins. The staff, including Carlos #1, Carlos #2, and Stephanie, were incredibly welcoming and helpful throughout our stay. They always greeted us with a smile and provided great recommendations for local activities. The location is perfect, just a short walk from the beach and within walking distance of other restaurants and hotels. The treehouse suite provided us with a romantic and cozy atmosphere, with comfortable beds, open windows, and a beautiful view of the jungle. The daily cleaning and eco tips made us feel at home, and the wifi was strongest at the rooftop jungle bar.

Not obvious to find 📍

9.4/10

We had the best time ever at Mamasan! The service was hands down the best we've ever experienced. The staff, especially Carlos and Yessica, went above and beyond to ensure our trip was perfect. They gave us early check-in, recommendations, organized a driver for us, and even arranged a last-minute shuttle to the airport. The accommodations were super cute and trendy, with beautiful views of the beach and jungle. Plus, they have access to a beach club across the street. Highly recommended!

Felt almost like at home, no complaints at all.

8.2/10

I had a fantastic stay at this venue- which is perfectly located in the heart of the beach hotel zone. I loved that I could easily walk to different spots, including restaurants and clubs. The staff was amazing here- always on hand to help with anything I needed, whether it was room service or advice on where to go. The housekeeping was top-notch, and my room was always spotless. I particularly appreciated the free toiletries provided, which were high quality and made me feel pampered.

If you're looking for a quiet, serene stay without any noise, this place may not be for you.However, I would still recommend it to everyone because of its amazing location, great service, and fantastic amenities.

9.8/10